Privacy Policy
Effective date: January 29, 2026
Minya Kravic Real Estate (“we,” “us,” “our”) is committed to protecting your privacy and handling your personal information responsibly and transparently. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website, download resources, submit forms, book appointments, or communicate with us.
1. Information We Collect
We may collect personal information that you voluntarily provide, including but not limited to:
Name
Email address
Phone number
Property details or real estate–related information you choose to share
Appointment and inquiry details
Communications via email, SMS/text message, phone calls, voicemail, chat, or forms
We may also automatically collect limited technical data such as IP address, browser type, device information, pages visited, and referral sources to help improve our website and services.
2. How We Use Your Information
We use personal information for purposes including:
Responding to inquiries and providing requested information
Delivering guides, reports, and real estate resources
Scheduling and managing appointments and consultations
Providing real estate services and follow-up communication
Sending confirmations, reminders, updates, and relevant real estate information
Improving our website, services, and marketing effectiveness
Meeting legal, regulatory, and professional obligations
3. Email and SMS Communications
By submitting your contact information, you consent to receiving communications related to your inquiry or request.
Email: You may unsubscribe at any time using the link in our emails.
SMS/Text Messages: Message and data rates may apply. You may opt out at any time by replying STOP. For assistance, reply HELP.
We comply with applicable Canadian anti-spam and privacy laws.
4. Sharing of Information
We do not sell personal information.
We may share information only as necessary with trusted service providers who assist us with:
Website hosting and management
Customer relationship management (CRM)
Email and SMS communication
Scheduling and form processing
Analytics and marketing tools
These providers are authorized to use personal information only to perform services on our behalf and are required to safeguard it appropriately.
We may also disclose information where required by law or to protect our legal rights.
5. Third-Party Services and Data Processing
We use third-party platforms (including CRM, automation, scheduling, and communication tools) to operate our business efficiently. Some data may be processed or stored outside of Canada. We take reasonable steps to work with reputable providers that follow recognized privacy and security standards.
6. Cookies and Analytics
Our website may use cookies or similar technologies to:
Improve user experience
Analyze website traffic and usage
Measure marketing performance
You can control or disable cookies through your browser settings. Disabling cookies may affect certain site features.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law, professional standards, or regulatory obligations.
8. Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information. While no system can guarantee absolute security, we take data protection seriously and continually work to reduce risk.
9. Access and Correction
You may request access to, or correction of, your personal information, subject to applicable legal limitations. Requests can be made using the contact details below.
10. Children’s Privacy
Our services are intended for adults. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Continued use of our services indicates acceptance of the updated policy.
12. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:
Minya Kravic Real Estate
Email: [email protected]
Phone: +1 416-833-0754